Grievance Redress Service (GRS) || BIFFL

Important Notice

BIFFL is committed to receiving and addressing grievances related to projects financed by BIFFL in a fair, transparent, and timely manner.

You may submit a grievance anonymously if you prefer. All information provided will be handled confidentially, and complainants will be protected from retaliation to the maximum extent possible.

Section 1: Complainant Information

Do you wish to remain anonymous? *

Yes No

If "Yes", proceed directly to Section 2.

Name

Organization (if applicable)

Address

Mobile Number

Email Address

Section 3: Project Information

Project Name

Project Location

Name of Contractor/Company (if known)

Date of Incident

Section 5: Previous Actions Taken

Have you reported this issue elsewhere?

No Yes

Organization/Authority

Outcome

Section 6: Supporting Documents

Please upload any supporting documents, photos, videos, maps, reports, or other evidence. Allowed file types: PDF, Word, Excel, JPG, PNG, MP4, MOV, AVI.

Section 7: Declaration *

I confirm that the information provided in this form is true and accurate to the best of my knowledge and has been submitted in good faith.

BIFFL Grievance Redress Service (GRS)